Your and your communities’ security is our top priority.
Development Philosphy
Customer satisfaction is our highest priority and we are working tirelessly to not only meet, but exceed our clients’ expectations.
These are our guiding principles on our mission to transform our clients’ communities around the world and ultimately provide solutions that are flexible, scalable, and efficient.
Users First
Operations before features
Be bold, code safe
Open feedback
Glue Up
You Can Count on Us
Focus on growing and engaging your community while we take care of the security.
Capterra Top 20
GDPR Compliance
Daily Backups
Product Updates
It Gets Better Every Week
Glue Up solutions are constantly evolving and improving. We release new features, updates and bug fixes every week so you can have better experience with our software everytime you log in.
Servers
All servers that run Glue Up software in production are recent, continuously patched Linux systems following the latest industry standards. Depending on domain your account is on, your data is stored following specific regulations in a given country (i.e. GDPR or China Cybersecurity Law).
Storage & Encryption
Glue Up stores document data such as metadata, activity, original files, and customer’s data in different locations while also compiling and generating documents when requested. All data in each location is encrypted at rest with AES-256 and sophisticated encryption keys management.
Customer payment information
Glue Up integrates with many payment gateways, all of which are compliant with PCI DSS and does not process, store, or transmit any payment card data.
System monitoring and alerting
The production application and underlying infrastructure components are monitored 24/7/365 days a year, by dedicated monitoring systems. Critical alerts generated by these systems are sent to 24/7/365 on-call DevOps team members and escalated appropriately to operations management.
Service levels and backups
Glue Up infrastructure utilizes many layered techniques for increasingly reliable uptime (<99.9%). Including the use of auto-scaling, load balancing, task queues, and rolling deployments. We do full daily automated backups of our databases. All backups are encrypted.
Vulnerability testing
Web application security is evaluated by the development team in sync with the application release cycle. This vulnerability testing includes the use of commonly known web application security toolkits and scanners to identify application vulnerabilities before they are released into production.
We are very pleased with the simplicity of the system. We rarely spend time training staff as most users simply “get it". It’s simple and fast out-of-the-box solution. We now have 4 client accounts running on Glue Up software.
Marcel Ewals, Director, Community Development, MCI Group